Listening During Interviews

When you sit down to interview a candidate for your open position, you might think you are only asking questions. But that’s only half of it. You also have to do a lot of listening. Listening is necessary to process the information you hear and use it to make your hiring decision. Are you really […]

Onboarding #2 Leaders

How to Onboard a #2 Leader If you’re onboarding a COO, Integrator, or Second in Command (2IC), doing it right sets a foundation for healthy teams and business growth. So you know What is a #2 Leader. You’ve gone through the #2 Leader Search. Now it’s time to properly onboard them for success. Let’s breakdown […]

5 Questions Candidates Ask

The interview is the time for you to ask questions of your candidates to learn about their experience, interest, qualifications, and culture fit. Your questions are usually what drive the direction and pace of the interview. When you finish asking your questions, your candidates should have some of their own. It’s a red flag if […]

Effective Hiring Habits

Successfully Hiring Top Talent Successfully hiring top talent is crucial to building and growing your business. But it doesn’t happen without the dedication, determination, and knowledge of a skilled Hiring Manager. We’ve done our fair share of hiring and have an excellent handle on what makes an effective Hiring Manager. Inspired by Stephen Covey’s 7 […]

2023 Hiring Resolutions

As we approach the end of 2022, it’s the perfect time to reflect on our accomplishments.  Did you reach a goal, change a behavior, or continue good practices? Did your resolutions from last year come to fruition?  If you spent 2022 hiring by the seat of your pants (and got burned with a few bad […]

Resume Screening

If you’ve ever questioned the authenticity of a resume, you are not alone. A survey by HireRight reported that 85% of employers find lies on job applicant resumes. What are candidates fibbing about? OfficeTeam says that seventy-six percent are embellishing their job experience, 55% are inflating their job duties, 33% are exaggerating their education, and […]

Saying Goodbye to Employees

Good friends who move away, co-workers who are offered a career-changing opportunity, mentors who embark on well-deserved retirement – it’s hard to say goodbye, even when we are excited about their new opportunity and know the change is in their best interests.   It’s also hard to say goodbye to employees who aren’t the right fit […]

Exceptional 2iC Hiring

Have you considered adding a Second in Command (2iC) to your team, but hesitated to do so?  Our Visionary, Alec Broadfoot, understands that conflict and presented, “5 Keys to Hiring an Exceptional 2iC” to a group of Pinnacle Guides earlier this month. Alec hired his first 2iC in 2021 and shared some advice, tips, and […]

Candidate Experience

You might not be able to offer your employees plush hallways, desks of gold, or seven-figure salaries, but it turns out that’s not what makes them truly happy.  A study from Tracking Happiness found that the happiness level of workers who were given the flexibility to work remotely was 20% higher than those who worked […]

Benefits of an Integrator

Why Your Integrator Choice Matters If you’re running on EOS®, hiring the right Integrator is one of the highest-stakes decisions you’ll make. This leader is your steady second-in-command—the one who turns your Visionary’s big ideas into results, aligns the team, and drives execution. Get it right, and your company gains clarity, momentum, and growth. Get […]

Vetting Your Candidates

Herb Kelleher, co-founder of Southwest Airlines, said it best: “Hire for attitude, train for skills.” What does this mean, exactly, and why is it good advice to follow? Skills and performance matter, but they aren’t everything. If you’ve ever had an employee who got excellent results but caused drama and division in the workplace, you […]

3 Key Attributes of Every Successful Second-in-Command Leader

In today’s fast-moving business world, companies are often led by bold Visionaries—leaders who think big, dream bigger, and focus on where the company is headed. But every Visionary needs a trusted partner to help make those big ideas happen. That’s where the Second-in-Command (2iC) comes in. The Second-in-Command (2iC) takes the Visionary’s big-picture ideas and […]